Privacy Policy
Last updated: April 20261. Who We Are
Bulteel Antiques is an online retailer of curated antiques and fine collectibles based in the United Kingdom. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following personal information:
Account information: name, email address, and password when you create an account.
Order information: name, email, and shipping address when you place an order.
Payment information: processed securely by Stripe. We do not store your card details.
Usage data: pages visited, browser type, and device information collected automatically.
3. How We Use Your Information
We use your personal information to:
Process and fulfil your orders.
Manage your account and provide customer support.
Send order confirmations and delivery updates.
Improve our website and services.
Comply with legal obligations.
We will never sell your personal information to third parties. We do not send marketing emails unless you explicitly opt in.
4. Third-Party Services
We use the following third-party services to operate this website:
Firebase (Google): authentication and data storage. Subject to Google's Privacy Policy.
Stripe: payment processing. Subject to Stripe's Privacy Policy. We do not store your card details.
5. Cookies
This website uses essential cookies to manage authentication and maintain your session. These cookies are necessary for the website to function and cannot be switched off. We do not use advertising or tracking cookies.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to fulfil orders and comply with legal obligations. Order records are kept for a minimum of 6 years in accordance with UK tax and accounting requirements. You may request deletion of your account data at any time by contacting us.
7. Your Rights
Under UK data protection law (UK GDPR), you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to processing of your data.
Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at info@bulteelantiques.com.
8. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All data is transmitted over HTTPS. Payment processing is handled entirely by Stripe using industry-standard PCI DSS compliant infrastructure.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at our contact page or email info@bulteelantiques.com.